You may cancel your order before the delivery or within seven working days after the date of delivery by contacting our customer service team either by email at firstname.lastname@example.org or by telephoning 0845 8380898 during office hours. We will refund you the cost of your unwanted products and our delivery charges if the item has not dispatched.
If you cancel your order within seven working days after the date of delivery, you must return the unwanted products to us unused and in their original packaging at your risk and at your cost within thirty days of delivery. Provided you return the unwanted products unused and in the original packaging within thirty days of delivery, we will credit your payment card with the cost of the unwanted product and our delivery charges within thirty days of the date of cancellation.
All delivery times quoted on this website are estimates only, these times are based on working days.
All pricing displayed on the web site is in UK pounds and all transactions are processed in UK pounds.
We reserve the right to change prices listed without notice. All orders for products are subject to availability and we reserve the right to refuse to supply to any individual or company.
Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we receive no reply from you, we will cancel your order. If your order is cancelled and you have already paid for the products you will receive a full refund.